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Scheduled maintenance: session database memory upgrade

Completed 25 Jul at 04:57pm UTC.

Data plane / API
Completed

Maintenance completed

Posted 25 Jul at 04:57pm UTC.
Updated

Completed. The upgrade finished and the API recovered at 16:52 UTC. Impact was about five minutes, shorter than the ten we allowed for.

Posted 25 Jul at 04:53pm UTC.
Updated

Maintenance ended

Posted 25 Jul at 04:53pm UTC.
Started

We are doubling the memory on the database that backs agent sessions, following the outage on 23 July.

The database restarts as part of the change. Requests to api.karta.sh that need session data will fail for up to 10 minutes during the window. karta.sh and the control plane are unaffected.

Posted 25 Jul at 04:46pm UTC.